SeekOut integrates with your TrackTalents account, allowing you to export candidate information from SeekOut and turn it into TrackTalents candidate profiles complete with contact information and work/education history. Candidate data can be sent to TrackTalents as prospects or attached to an existing job.
This article covers how to set up your integration, as well as how to export candidate info from SeekOut to TrackTalents.
Setting up the TrackTalents Integration
Before you Begin
You need to create an API key in TrackTalents. Save this key to a safe place; you'll be entering it in SeekOut.
Accessing Integrations
Click your name at the bottom left of the SeekOut dashboard, then select Integrations.
Don't see the Integrations option in your menu? Contact your Customer Success Manager or [email protected] and ask to enable ATS integrations for your org.
On the Integrations page, click + Add a Connection to open the list of applicant tracking systems. If you've set up an integration with SeekOut before, your current integrations will be listed on this page. Click the plus sign + at the top of the page to open the ATS list.
Connecting to TrackTalents
On the Integrations page, click + Add a Connection. Locate TrackTalents from the list of integrations and click the Connect button.
Note: If you have set up an integration previously, click the + next to the list of integrations at the top of the page to open the Add a Connection pop-up.
On the Capabilities tab, check the box next to Export. Click Confirm Choices to continue to the next step.
On the Credentials tab, enter your API Key, and select Production in the Environment dropdown. Click Submit to save your credentials, then click Next.
SeekOut will automatically attempt to verify your connection when you first set it up by exporting a test candidate as a prospect or to a job in the populated jobs list. Choose either Export as Prospect or select a job from the jobs list and click Verify.
When the ‘All Good’ message appears, click Finish and ensure the test candidate has been successfully added to your ATS.
When successful, TrackTalents will appear at the top of your Integrations page with a green check mark.
Removing the Integration
Note: This is only ever necessary if you want to remove an existing connection.
On the Integrations page, click the arrow next to a connected integration to Edit or Remove the integration from your SeekOut account.
Exporting to TrackTalents
Recommended: Export from a project
To export all candidates in a project to TrackTalents, go to your SeekOut project, click the Export icon and choose Export All to TrackTalents.
Note: Contact information such as email addresses and phone numbers will only appear in your export if you click Get Email for All and Get Phone for All before exporting.
Alternatively, you can export select candidates from SeekOut by clicking the box next to their profile, clicking Export and then selecting Export X to TrackTalents. With both methods, clicking Export to TrackTalents will cause a pop-up window will appear.
You can select a job from the dropdown menu or export the candidates as prospects. If your ATS does not support candidate profiles without email addresses, check the box Generate dummy email addresses for candidates. Click the Export button to export candidates to TrackTalents. If successful, you will see a confirmation pop-up message that says "Export Complete."
Duplicate Profiles
By default, SeekOut will not transmit profiles that have already been successfully exported. Candidates that have been exported will display a confirmation icon and the name of your ATS in their SeekOut profile.Check the box Include previously exported candidate(s) if you're exporting the same candidates to your ATS again.
NOTE: TrackTalents does support duplicate check functionality. If you export the same candidate twice, their record will be updated in your ATS.
What fields are sent from SeekOut to TrackTalents?
Candidate
Name
Location
Source
Email
Education
School
Degree
Degree Type
Start/End Year
Experience
Employer
Title
Start/End Date
What do dummy emails look like?
When you check the box "Generate dummy email addresses" before exporting to your ATS, then SeekOut will create email addresses and send them along with each candidate who doesn't already have an email associated with their SeekOut profile.
The email addresses generated by SeekOut will look similar to these examples:
Other Information
SeekOut integrates with many other HR systems. If you need help setting up an integration or need assistance troubleshooting, don't hesitate to get in touch with [email protected].