Through Single Sign-On (SSO), users will be able to log in to SeekOut using their company domain credentials. Once set up, users will use the Sign in with SSO link instead of the standard username and password fields on the sign in page.
What is SSO?
SSO is a technology that allows a user to sign in to multiple independent applications with a single username and password.
By default, a user will log in to SeekOut using their email and password. If SSO is enabled in your SeekOut org, a user will log in to SeekOut by entering their company email and clicking Sign In.
If the user is not signed in automatically, then they will be taken to their company login page to complete sign-on. Once the user has logged into their company account, they will be returned to their SeekOut dashboard.
How to Set Up SSO
A SeekOut member will set up your SSO after receiving the following information show below from your team. Your IT administrator or IT team will generally be the primary point of contact for this information. Please feel free to include them in any communication you need for this setup!
Instructions and needed information from your team:
For setup purposes, SeekOut functions as the Service Provider (SP) while your organization is the Identity Provider (IdP).
We will need the following information from your organization (IdP):
SAML IdP metadata file.
Signing certificate (if not included in the metadata file)
The first and last names of each licensed user
You can send these in either of the following formats:
First Name: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/givenname OR firstName
Last Name: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/surname OR lastName
SeekOut (SP) will provide:
SP Entity ID: https://seekout.io/
SP Reply URL: [custom] This will be provided upon request
Once the data above is received in a metadata file, a SeekOut member will configure the file on our end to sync with your current SSO configuration for seamless login.
Please note that we will require one active SeekOut user from your account to test the SSO login for quality assurance purposes after configuration is done to ensure proper connection.
Contact your Customer Success Manager or [email protected] with your information to set up SSO for your organization.
Frequently Asked Questions
I am unable to log in to SeekOut using SSO.
Ensure that your company email and password are correct. If you're still unable to sign in, have your administrator reach out to [email protected] for further assistance.
When I enable SSO for my org, will that disable the normal email/password sign-in method?
By default, no. The normal email/password login method will still be active after SSO is enabled. Contact your Customer Success Manager and ask to disable email/password login if you only want your users to use SSO.
How long does my SSO session last?
The session expiry period is one year.
What SSO Identity Providers are supported?
Identity providers that support SAML 2.0.
Can I have multiple SeekOut license administrators?
We can designate one or more users from your organization to serve as SeekOut license administrators. When new users are created at your organizations, they will initially be set up as "trial" users.
The company administrators can then assign these users with non-trial licenses using the Team Administration menu in SeekOut.