Outreach FAQ & Troubleshooting
Find answers to common questions and resolve issues related to Outreach campaigns, messaging errors, candidate email selection, and one-off messaging.
5 articles
How it Works: Outreach Campaign DeliveryLearn about backend of SeekOut's Outreach tool and how our system aims for quality send in only three steps.
Candidate Outreach - Frequently Asked QuestionsFrequently asked questions about the Candidate Outreach feature in SeekOut.
What do I do if I see an error message in my campaigns?If campaigns pause or show errors, re-link your email to reset the SeekOut–email host connection.
Which candidate email does SeekOut use for messaging?SeekOut emails the first (most relevant) address listed on a candidate’s profile.
Candidate Engagement Best PracticesLearn candidate engagement best practices within SeekOut in this webinar from Jeremy Roberts