Messaging | Outreach
How it Works: Outreach Campaign DeliveryLearn about backend of SeekOut's Outreach tool and how our system aims for quality send in only three steps.
How to Use Outreach: Best Practices When Cold Emailing CandidatesOutreach lets you run email campaigns within SeekOut Projects, with this guide outlining usage and best practices.
A Quick Guide to Your Outreach Sequence LibraryLearn how to access your Sequence Library and why it's beneficial to your Outreach campaigns.
Connecting your Email
Connecting Emails to send Outreach Campaigns in SeekOut
How to connect your email account to SeekOutSeekOut lets you run messaging campaigns with multiple prospects by connecting your email account.
Use different email addresses in Candidate OutreachAll SeekOut accounts include the ability for to send automated, multi-step email campaigns.
How to Reauthenticate your EmailReauthenticate your email to refresh the SeekOut Messaging connection.
I'm having trouble linking my email. What's going on?You may need IT/InfoSec approval for the SeekOut–email connection. If needed, share this resource with them for details.
Office 365: Recommended SettingsIf your organization uses Office 365, we recommend that you use Nylas's Suggested Office 365 settings and allow EAS Connections.
Microsoft Office 365 (O365) - Technical FAQCandidate Outreach connects your email to SeekOut for multi-prospect campaigns with Office 365 integration
Google Gmail / Gsuite - Technical FAQCandidate Outreach connects Gmail/G Suite to SeekOut for multi-prospect campaigns.
Email Hosts - Technical FAQCandidate Outreach connects other email hosts to SeekOut for multi-prospect campaigns.
Outreach Settings and Reporting
Outreach settings and Reporting Analytics
Candidate Outreach - SettingsThe Candidate Outreach feature offers a settings menu where you can connect your email address to SeekOut and adjust various settings for y…
What does each campaign status mean?When you click the Start Campaign button to begin a messaging campaign, your first messages will be sent out after 20 minutes. This allows …
Messaging Settings: When To Send PreferenceIn Project, go to outreach → Outreach Settings tab → “When To Send Preference.” Changes apply only to that campaign.
What happens if a message bounces?If an email sent from your messaging campaign bounces, SeekOut will automatically send your email to the candidate's next available email a…
Candidate Outreach - Tracking Candidate ResponseSeekOut tracks candidate engagement in Outreach campaigns. View candidate status under Projects → select project → Outreach tab
Outreach FAQ
Outreach Messaging FAQ
How do I send a single email to a candidate?SeekOut lets you find candidates, get contacts, and engage via campaigns or ad-hoc messages.
Candidate Outreach - Frequently Asked QuestionsFrequently asked questions about the Candidate Outreach feature in SeekOut.
What do I do if I see an error message in my campaigns?If campaigns pause or show errors, re-link your email to reset the SeekOut–email host connection.
Which candidate email does SeekOut use for messaging?SeekOut emails the first (most relevant) address listed on a candidate’s profile.
Candidate Engagement Best PracticesLearn candidate engagement best practices within SeekOut in this webinar from Jeremy Roberts