Candidate Profiles

21 articles

Learn how candidate profiles are created, enriched, and organized in SeekOut. This section covers profile imports, data enrichment, notes, tags, and status management to help you keep candidate information accurate and actionable.

Private Notes and Shared CommentsSeekOut lets you add more candidate info. Private Notes and Shared Comments seem alike, but each serves a distinct purpose.

Tags and StatusesThis article covers Tags and Statuses within SeekOut, as well as how team administrators can manage tags and statuses for their organization.

Candidate profile uploads and data enrichmentUse SeekOut to fill in gaps in your already-existing candidate data

Import Profiles from LinkedIn RecruiterWith LinkedIn Recruiter, you can export project profiles into SeekOut, which enriches them with full background, education, photo, and contact info.

Contact Information

Understand how SeekOut provides candidate email addresses and phone numbers, how contact credits work, and what to expect when requesting contact information for outreach.

Contact Information - Requesting Candidate Email Addresses and Phone NumbersOnce you've identified strong candidates, your SeekOut plan includes credits for requesting email addresses and phone numbers so you can connect with them directly.

What do the letters next to email addresses and phone numbers mean?Next to a candidate's email address or phone number there are letters that depict what kind of contact info we found.

If I request contact information, but SeekOut can't find it, does it count against my monthly limit?If no valid contact info is found, your credits won’t be used.

How does SeekOut provide contact info for candidates?SeekOut is not a primary source of candidate contact info and we do not build a database of contact info about candidates.

Exporting Candidate Data

Learn how to export candidate profiles and search results from SeekOut, including Excel and PDF exports, what data is included, and how exports are counted and delivered.

Export a Candidate Profile to PDFExport SeekOut candidate profiles to PDF to share with your hiring manager. The data included depends on your plan level.

Exporting SeekOut Data to an Excel FileExport candidate data from SeekOut to Excel (CSV), including info, graphs, and insights—content varies by where export is done.

How can I view exported data if I don't have Excel?When you export data from SeekOut, it’s saved in Excel format. If you don’t have Excel, you can still view the file in other ways.

Export Data from SeekOut - Frequently Asked QuestionsExport a candidate’s full profile to a spreadsheet or ATS (uses 1 credit).

Do you know if exported profiles have candidate email addresses?SeekOut lets you export candidate data to a spreadsheet or ATS, including profiles, experience, skills, education, and more—1 credit per export.

SeekOut Credits

Get clarity on how SeekOut credits work, including contact and export credits, monthly limits, credit pooling across teams, and options for purchasing additional credits.

Contact Information CreditsContact info uses credits: 1 email credit = 1 candidate’s email, 1 phone credit = 1 candidate’s phone number

Export CreditsLearn how export credits are counted. Every SeekOut plan includes credits for exporting candidate information.

How many credits do I have per month and when do they reset?You can keep track of how many credits you have in your dashboard.

Credit Pooling: Share credits for contacts, exports, and more across your teamCredit Pooling allows your organization to share contact & export credits across all licensed users. This helps balance workloads throughout the year and ensures that credits are always available where…

How to Purchase Additional CreditsIn your SeekOut account settings, you can purchase additional contact and network search credits. Watch the video to see how, or scroll dow…

Candidate FAQ

Find answers to common questions about candidate data in SeekOut, including profile accuracy, LinkedIn matching, salary estimates, and troubleshooting common candidate-related issues.

Find a Candidate Using a LinkedIn URLUse a candidate’s LinkedIn URL (or part of it) to find their SeekOut profile.

What do I do if a candidate's profile is not up-to-date?Profile discrepancies may occur if a candidate recently changed, privatized, or deleted their public info.

I clicked to view a candidate's LinkedIn profile and the profile did not appear. What happened?Candidate profile on LinkedIn did not appear? Learn how to troubleshoot that in the article.